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Keynote | Human/AI decision making: how is the world changing?
Australians trust AI less than any advanced public on Earth. Yet AI also has the potential to save lives. AI is no longer experimental in this sector. Fire prediction, dispatch, flood forecasting and aerial imagery are already running on it. The harder questions sit one level up. Which decisions should sit at the centre, and which on the edge? What happens to crew judgement when the screen does the thinking? Where does accountability rest when nobody in the chain can fully see what is going on inside the model?
Integrity, inclusion and impact are central issues for the adoption of AI across our society. Depending on how we choose to implement AI we can either improve or undermine the values that are at the heart of emergency services. Drawing on global trust data, peer-reviewed evidence from medicine, aviation and emergency dispatch and the latest leadership research, Professor Jenny George, Dean of Melbourne Business School joins AFAC 2026 to outline what is settled, what is emerging, and what only the leaders in this room can answer.
Integrity, inclusion and impact are central issues for the adoption of AI across our society. Depending on how we choose to implement AI we can either improve or undermine the values that are at the heart of emergency services. Drawing on global trust data, peer-reviewed evidence from medicine, aviation and emergency dispatch and the latest leadership research, Professor Jenny George, Dean of Melbourne Business School joins AFAC 2026 to outline what is settled, what is emerging, and what only the leaders in this room can answer.
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