Advancing good practice for tracking potentially traumatic event exposure and organisational responses in Emergency Services
Fire and emergency service personnel are exposed to potentially traumatic events (PTEs), yet approaches to tracking exposures and the organisational responses to these events vary widely across agencies. To support greater consistency and progress towards best practice, this two stage national project developed the sector’s first known set of good practice principles for PTE tracking systems to strengthen trauma management strategies. Stage 1 produced the AFAC-endorsed Good Practice Principles Guide, informed by a review of the international literature, a sector-wide survey of Australian and international agencies to understand current practices, and collaborative workshops with experts and agency representatives. Stage 2 developed a suite of practical implementation tools to assist agencies and teams in applying the principles to existing or planned tracking systems, alongside an implementation monitoring and feedback plan to support continuous improvement of the principles. This presentation will outline the project’s approach, key findings, and the resources now available to assist agencies implement good practice PTE tracking systems. The presentation will also draw on agency perspectives on the need for these good practice principles and on their emerging experiences using the Guide and implementation tools.
