Workshop | Improving Operational Decision Making in Incident & Emergency Management: the AFAC National Operational Guidelines on Decision Making

21 Aug 2026

Event overview:

In this workshop we introduce the AFAC National Operational Guidelines on Decision Making and explore how individuals and agencies can use them to improve operational decision making; create more consistent doctrine and training resources; and support a common language to describe, discuss and review decision making practices. The workshop introduces a new model of expert decision making for incident and emergency management (the IEM-DM model) based on more than 70 years of peer-reviewed empirical research. The IEM-DM model, developed through an NHRA funded research project, explains the process of decision making based on the science of how the brain works. Workshop participants will have the opportunity to participate in decision making training based on this model. The IEM-DM model also provides an overarching framework to understand other models of decision making that are in use in incident and emergency management. We will discuss models of decision making used by participants and consider them in the context of the broader framework provided by the IEM-DM model. Finally, we will consider agencies operational doctrine on decision making and explore how this can be complemented by the ‘plug and play’ Figures and Statements supplied in the guidelines.

Who should attend?

Individuals who are interested in enhancing their operational decision making and managers who are responsible for training or doctrine in their agencies.

Registration inclusions:

This workshop includes catered morning tea and lunch.

Agenda:

8.30am Registrations open 

9.00am Overview of the AFAC National Operational Guidelines on Decision Making 

9.30am Introduction to the IEM decision making model 

10.00am Discussion of models of decision making in use in IEM 

10.30am Morning tea break 

10.50am Training on how to make better decisions in IEM 

12.00pm Introduction to the plug and play’ Figures and Statements and discussion about how they can be used to supplement agency’s operational doctrine on decision making 

1.00pm Event concludes 

Price:
$350 + GST

 

Hosted By:

CQ NHRA