Helen McGarry
As the Executive Manager of Intelligence and Predictive Services within the State Operations Directorate at the Queensland Fire Department (QFD), Helen planned, built, and implemented QFD’s intelligence capability—an entirely new function within the organisation. Under her leadership, this capability has grown from concept to a state-wide network supporting strategic, operational, and tactical decision-making in incident and disaster management.
Helen’s servant leadership style empowers her team and fosters collaboration across diverse stakeholders. Her work has embedded intelligence into QFD’s decision-making processes, ensuring timely and informed responses to emergencies. By driving innovation and cultivating a culture of data-driven insights, Helen has made a lasting impact on QFD’s ability to protect communities and manage crises effectively.
Helen remains committed to advancing the role of intelligence in emergency services to address the challenges of an increasingly complex world.

